FAQ

Online shopping is quick and easy. You can start shopping by clicking on the category of your interest and then the subcategory.  When you have put all your items in the cart, click on “Check out”, log in or register and proceed to the check out.  Once paid, you will receive an email with your order.

You can start by putting items in your cart.  If you want to continue later, click on the cart and then save list.  You will then be able to retrieve the list from My Lists

If your order has been sent to us however you wish to cancel, you can do so by sending us an email informing us of your intentions and why you wish to cancel.  You can find more on our cancellation policy by clicking here: Cancellation and withdrawl policy

The Cheap Basket accepts Visa Card and MasterCard through JCC Payment Systems, as well as cash on delivery.

The first time you shop at The Cheap Basket it will be like your first trip to a new grocery store; it will take some time to find everything you want to purchase. But use our Search tab feature to find your items as quickly as possible. Just type in the name of the item you are looking for, and it will take you right there.

Yes, we save all your orders, so that you may repeat an order if you wish. Just log in and click on Orders.  You can repeat any of your order or use it to prepare your new one.

We deliver in temperature-controlled vans. This ensures that frozen and refrigerated items will remain frozen until they reach your door.

Its entirely up to you. It is not expected but is always appreciated.

Certainly. As long as the person for whom you are shopping lives within one of our delivery areas, you can shop for them and even pay for their order with your credit card.

Our delivery schedule is:

  • Larnaka: Monday – Friday   –> 9:00am – 5:00pm
  • Nicosia: Monday – Friday    –> 9:00am – 3:00pm
  • Limassol: Monday – Friday    –> 9:00am – 3:00pm
  • Famagusta Area: Thursday  –> 9:00am – 2:00pm
  • Paphos: Monday–> 9:30am – 1:00pm

We are open Monday to Friday 8am – 5pm but our internet services are available 7 days a week, 24hours a day.  Just place your order at least 24 hours before the required delivery time and we will deliver your shopping on the scheduled day of your town or according to your needs.

Should you wish to contact us, please click on “Contact Us” link on the center of the page.  Enter your details and message, insert the code shown on your screen and hit send.  We will make sure you receive a reply within 24 hours or call us at 24363494 or at 77771201.

To change any of your account details, just click on the Log in link at the top of the page. Hit on “Profile” and change what is required.  Just remember to “save” before you exit.

Your satisfaction is our number one priority. If you need to return a product, you can give it to The Cheap Basket delivery person and you will receive a credit or cash on your next order. If we make a mistake, well make it right. Just call our Customer Service Department 77 77 12 01.  You can find more on our return policy here: Return policy

The minimum order amount is €40.00

There is no delivery charge if the delivery is made within the indicated schedule. However, if you wish for a delivery on a different day or time than the designated ones, then the following delivery charges apply depending on your location.

Nicosia: €20.00
Limassol: €25.00
Famagusta Area: €15.00
Larnaca: €5.00

Yes, we can chill your beer, soft drinks, water and wine before we deliver. If you wish!

Please contact us for our wholesale prices.

Yes, we can deliver gift baskets at your request.  Just contact us with what is required and we will deliver.  Gifts and orders can be delivered anonymously!

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