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WITHDRAWAL

During your order procedure and prior to your payment through JCC you will be able to remove part or all of the products from your shopping cart by pressing the Delete button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart. Once you reach the JCC page for payment you cannot change any quantities of your order so please double check your order before reaching the payment page on JCC.

Furthermore, should you at any time wish to stop your order procedure, you may do so by clicking on the 'Click to go back' arrow on your browser.

 

CANCELLATION & RETURN POLICY

 

For any reason you can cancel your order within 14 days from the day you received your order only by sending a written notification with your order details to our support department requesting cancellation. This means that you can return it to us in its original condition within 30 days of the date you received the items, unopened with all seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item. 

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please package the relevant items securely in at least the packaging it was received and send it to us with a copy of your invoice.

Please note that:

- We can only accept the return of opened items if they are faulty.

- Claims for damaged goods must notify within 24 hours of receipt, please inspect goods immediately. 

- Signing for goods places the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.

 

- We do not deliver to P.O.Box numbers.

 

COMPLAINTS

Should you at any time feel that you are not satisfied with a product, or wish to return it, you can do so by sending us an email at info@cheapbasket.com.cy.  We will review your demand and reply within 48 hours.  If a product is not to your satisfaction, we will exchange it or refund the amount you paid for the item.